FAQs
Printer Not Connecting to Wi-Fi / Printer Offline ?
If your printer is not connecting to Wi-Fi or appears printer offline, work through these checks in order. Most connection issues are resolved by restarting devices and verifying network settings.
Why won’t my printer connect to Wi-Fi but other devices can?
Check printer Wi-Fi compatibility (2.4GHz vs 5GHz), confirm SSID/password, and verify there is no AP isolation or MAC filtering active on the router.
Can I connect my printer directly to my phone?
Yes — use AirPrint (iOS) or Mopria/Default Print Service (Android) when the phone and printer share the same Wi-Fi. Some printers also offer Wi-Fi Direct for direct connections.
How do I connect my printer to my computer wirelessly?
Make sure both devices are on the same Wi-Fi network. Then go to your system’s printer settings, select “Add Printer,” and choose your wireless printer.
What payment methods do you accept?
We accept major credit cards and online payments, ensuring a convenient and secure checkout experience. Your preferred payment method is just a click away, making your transactions smooth and hassle-free.
My printer is not printing — what should I do?
Check ink or toner levels, clear any paper jams, and make sure the printer is connected. Restart your printer and computer, then try again.